Important information for passengers buying tickets online
1. Payment can be made by:
• Credit cards:
2. Please note any changes to tickets bought online under promotion terms are subject to extra charge on prices currently in force and effect. Prices are available on www.polferries.pl.
3. All items listed in the current pricelist except for ‘Multi-Passage Ticket’ as well as ’First Minute Ticket’ are available online. Said special offers are available directly at Polferries’ Agents.
4. Special Offers are not subject to refund.
5. Tickets can be bought no later than 24 hours before departure.
6. While buying your ticket please read and accept the Online Purchase Terms and the Conditions of Carriage
7. The amount of refund (upon deductible) may be transferred to the credit card account the original transaction was paid by only. To do so please send the following details: name and surname, ticket number and telephone number to zwroty@polferries.pl .
8. Should you need an invoice please send an email to: faktury@polferries.pl giving your ticket number and correct data necessary for issuing the invoice.
9. In case of any doubt or comments to the system please contact us
